Re-homing to Local Homes:
☆ Puppies who will be picked up from us in person can begin leaving us at 9 weeks. After discussing this with our veterinarian, we feel it is in their best interest to receive their first two vaccinations (at 6 weeks & 9 weeks) prior to being transferred to their new homes. This is better for them as far as allowing their immunity more time to develop against communicable disease and also a better time frame to be removed from mom, litter mates, and their familiar environment.
Shipping via the Airline:
☆ Puppies will not be shipped younger than 10 weeks of age. They receive two vaccination rounds (at 6 wks & 9 wks) and a vet-check with health clearance for the flight prior to being shipped. And, simply put, they handle the flights better at this age.
☆ We have had a few ask about sedation during the flights to make it "easier" on the puppy. Puppies will not be sedated during flights. This is potentially harmful to them at a young age and especially during flight. The airline also has a "no sedation policy"and will not fly dogs/puppies who have been sedated. This includes calming aids.
☆ Please allow us to initiate the flight scheduling with the airline. It is quite different than scheduling a human flight and we are what you would call "experts" in dealing with the airline since we have shipped many puppies over the years. As soon as we receive the detailed information on your puppy's flight we will issue you a detailed flight information pdf complete with flight confirmation numbers so you can also see the flight details directly through the airline or even call them for confirmation. We have never had any problems with the PetSafe program and have been shipping puppies for over 10 years.
Visiting & Meeting the Puppies:
☆ We understand the difficult decision in choosing a puppy sight unseen. We have also had to make this decision when importing our dogs from other places too far to drive to. While we would love the ideal circumstance of being able to let you come play with all the puppies and meet you straight away, this is unfortunately not possible with young, unvaccinated puppies. We receive literally dozens of inquiries on the puppies from the time we announce a litter, and it is not safe to let everyone come handle them, play with them, and let that many individuals into our home. For this reason please note that we do not schedule meetings with the puppies or allow anyone outside of the family to handle the puppies until they are vaccinated and over 9 weeks old. This is for the health and safety of the babies. Communicable diseases in dogs are on the rise and it is a potential risk to our puppies' health. You also know that no one other than us has been handling your puppy either. We work tirelessly to maintain a meticulously clean and safe environment for them which is a 24/7 job. What we have done to remedy this is take many many photos of every puppy in each litter so we can send them to prospective homes. We are able to answer questions on personality traits, markings, etc. more efficiently than someone just dropping by to look at all of them for an hour or two since we handle them for hours every day. Please allow us to help you make the decision on which puppy is the best for your particular circumstances, this is our goal for every puppy we place.
☆ We no longer accept visitors directly to our home as we are not a commercial breeder and do not own a kennel facility. We have had problems in the past with people coming to the house when we're not home and unfortunately have had to change our policies regarding pickup and visiting. When we started this with our dogs we underestimated the interest we would receive on our dogs and puppies and we are just not equipped to handle the volume of interested people we receive interest from. We will meet locally with you to pick up your puppy once the puppies are ready to leave. Before this they can be chosen from the photos placed here on the website and information given on each individual puppy. We've never had anyone dissatisfied with their choice of puppy by choosing from the photos and detailed information we provide. A few puppies in each litter always go to past adopters as well and 99% of the time all of the puppies in a litter are reserved by deposits before they are even old enough to leave. (For policies on puppies being shipped via the airline, please see the information below.)
☆ All puppies leave us up to date on vaccinations and wormings for their age.
☆ Every puppy comes with AKC & ASCA Registration paperwork. They also come with a vaccination/worming schedule, current feeding information, final recommendations, puppy contract agreement with 12-month genetic health guarantee, and lifetime help with any questions that arise when owning an Australian Shepherd.
☆ There are no refunds on deposits unless the puppy becomes unavailable to you due to an unforseen circumstance on our end.
☆ Regardless of when your puppy will be leaving, failure to pay the remaining balance on your puppy by 10 weeks of age voids the deposit agreement made when you reserved your puppy, and the puppy can then be offered to another home.
☆ For deposits we accept PayPal which can be paid with a credit card or Paypal account. We are no longer able to accept personal or business checks for any part of the transaction. For final payments made in person you are welcomed to bring cash. Cash is the only payment method we accept for final payments made in person at the time of pickup of the puppy. We cannot accept PayPal or any payment method other than cash for final payments made in person.
☆ We do not sell to commercial breeders or those who buy and sell animals for resale such as large-scale breeders, pet shops etc.
☆ We take individual photos of every puppy the first or second week then at 3, 5, & 7 weeks of age to keep all informed of their growth and progress and also send weekly updates directly to their individual families.
☆ If you need us to hold a puppy past 10 weeks of age a fee of $10 a day will be charged starting from when they turn 11 weeks old.
☆ We reserve the right to hold a puppy longer for any reason if we feel it is in the puppies’ best interest. If we make the decision that a puppy should be held longer for any reason, no further charges will be incurred to the adopting family.
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